Términos del servicio

1. ACCEPTANCE OF TERMS

By accessing, downloading, or using any services of STREAKY INFORMATION TECHNOLOGY - FZE, whether or not you become a registered user ("User", "You", "Yourself", "Your"), you agree to be bound by these Terms, which you acknowledge that you have read and understood.

We reserve the right, at our sole discretion, to change, modify, or otherwise alter these Terms at any time. You must review these Terms at https://streakyaudio.com/ on a regular basis to keep yourself informed of any changes.

2. DISCLAIMER:

STREAKY INFORMATION TECHNOLOGY - FZE cannot and does not guarantee specific results from the use of our software, audio plugins, or related products. While we strive to ensure the highest quality and performance of our products, all sales are final except in cases where the product is defective or does not function as described. Please refer to our refund policy for more information on eligibility for refunds.


Please note that all products and services provided by our company are intended for professional and personal use within music production. Nothing on this page, any of our websites, or any of our content is a promise or guarantee of specific results or future success in the music industry. You alone are responsible for how you use our products, and by purchasing or using our software, you agree not to hold us liable for any decisions, actions, or outcomes related to its use.


Hours of Operation


Streaky Audio support is available Monday to Friday, 10 a.m. – 6 p.m. GMT. We close for all government-observed holidays. These policies and procedures apply to all Streaky Audio products sold on this site or any other site owned by STREAKY INFORMATION TECHNOLOGY - FZE.

3. REFUNDS AND CANCELLATIONS

At Streaky Audio, we are committed to ensuring your satisfaction with our digital products. Please read the following refund policy carefully to understand your rights and obligations when purchasing from our online store.

3.1 Refund Eligibility:

  • We offer a 100% refund if you are not satisfied with your purchase. Simply reach out to us within 14 days of your purchase, and we'll process your refund.

3.2 Refund Request Period:

  • Customers must contact us within 14 days of the purchase date to be eligible for a refund.

3.3 Refund Process:

  • To request a refund, please contact us at hello@streakyaudio.com with your order details and a description of the issue.
  • Refunds will be issued to the original payment method used for the purchase.

3.4 Compliance with UK Laws:

  • Streaky Audio complies with all relevant UK consumer protection laws, including the Consumer Rights Act 2015. This ensures that consumers' rights regarding faulty digital products are upheld.

3.5 Contact Us:


  • If you have any questions or concerns about our refund policy, please contact us at hello@streakyaudio.com. We are here to assist you.

Please note that by making a purchase from Streaky Audio, you agree to abide by the terms outlined in this refund policy.

4. YOUR ACCOUNT

You agree to provide accurate and complete information when you register with, and as you use, Streaky Services, and you agree to update your account information to keep it accurate and complete. You agree that Streaky may use the information you provide for use in maintaining and billing fees to your Account if part of a subscription service.

5. INTELLECTUAL PROPERTY

You acknowledge that STREAKY INFORMATION TECHNOLOGY - FZE, including its products and services, graphics, user interfaces, audio clips, video clips, editorial content, templates, and the scripts and software used to implement its services, contains proprietary information and material owned by STREAKY INFORMATION TECHNOLOGY - FZE and/or its licensors. This material is protected by applicable intellectual property laws, including copyright laws. You agree not to use any of this proprietary information or materials except as permitted for the use of STREAKY INFORMATION TECHNOLOGY - FZE services, in compliance with this agreement.

No portion of the services provided by STREAKY INFORMATION TECHNOLOGY - FZE may be reproduced in any form or by any means without express written permission from STREAKY INFORMATION TECHNOLOGY - FZE. You also agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on STREAKY INFORMATION TECHNOLOGY - FZE services in any manner. You shall not exploit the STREAKY INFORMATION TECHNOLOGY - FZE brand in any unauthorized way, including overburdening network capacity.

Despite any other provision of this agreement, STREAKY INFORMATION TECHNOLOGY - FZE and its licensors reserve the right to change, suspend, remove, or disable access to any products, content, or materials at any time without notice. STREAKY INFORMATION TECHNOLOGY - FZE will not be liable for making these changes. Additionally, STREAKY INFORMATION TECHNOLOGY - FZE may impose limits on the use of or access to certain features or portions of its services without notice or liability.

All copyrights related to STREAKY INFORMATION TECHNOLOGY - FZE (including the compilation of content, postings, links to other resources, and descriptions of those resources) and related training materials are owned by STREAKY INFORMATION TECHNOLOGY - FZE and/or its licensors. The use of the training or any part of streakyaudio.com, except as permitted by this agreement, is strictly prohibited and infringes on the intellectual property rights of others. Unauthorised use may subject you to civil and criminal penalties, including possible monetary damages for copyright infringement.

Customer Service:

If you have any questions or comments regarding our products and services, please email us at hello@streakyaudio.com.